About Us

Meet the friendly faces behind the scenes, led by the ever-smiling manager, Lindsay Altoft.
This amazing team goes above and beyond to organise a plethora of events and activities, tailor-made for our residents. Not just devoted to creating a safe, fun, and friendly environment for residents, but also extending their warmth to families and friends.

Our Team

  • Female with tied back blonde hair, wearing a yeallo floral top.

    Lindsay Altoft, Home Manager

    Lindsay began her career at Park Lane Healthcare in our accounts department, handling financial matters and supporting resident families. She then transitioned to a regional role, ensuring compliance across multiple care homes.

    With a degree in Social Work from Lincoln University and a deep-rooted passion for caring for the elderly, Lindsay is dedicated to providing exceptional care at Magnolia House. She strives to create a warm and supportive environment where every resident feels valued and cared for.

  • Smiling lady, shoulder length ginger hair, wearing a nurses uniform

    Sarah Carter Deputy Manager of Maple Court

    Sarah has been a dedicated member of the Magnolia House team for many years. With a wealth of experience in various roles within the home, she brings a deep understanding of the unique challenges and needs of individuals living with dementia.

    Sarah's passion for providing compassionate and person-centered care is evident in her leadership and commitment to creating a warm and supportive environment for our residents.

  • Male, smiling with a brown beard and short brown hair, wearing a dark blue polo top.

    Scott Daddy, Maintenance Manager

    Scott's calm and friendly demeanour makes him a popular figure among both staff and residents at Magnolia House. As our Maintenance Manager, he ensures the smooth running of the home, always ready to lend a hand and engage in conversation

  • Female with long red hair, smiing at camera wearing a dark blue blouse.

    Tracy – Receptionist

    Tracey is our dedicated receptionist, she is more than just a friendly face at Magnolia House. Her warm smile and welcoming demeanor creates a positive atmosphere from the moment you step through the door.

    Always ready to assist, she is happy to help residents with administrative tasks or simply enjoy a friendly chat over a cup of tea. Her kind and caring nature makes her an invaluable part of our community.

  • Four ladies smiling and looking at camera wearing t-shirts and black trousers.

    Our Well-being and Activities Team

    Our dynamic Well-being and Activities Team, consisting of Amy, Kayra, Sarah, and Gabby, is dedicated to enhancing the lives of our residents. They believe that moving into a care home should mark the beginning of a new chapter filled with fun and exciting possibilities. Our team helps residents explore their existing hobbies while introducing them to new ones, ensuring a vibrant and fulfilling lifestyle.

  • Female with long blonder hair, glasses, wearing a bead necklace and a sleeveless beige top

    Claire Lane, Hospitality & Marketing Manager

    Claire began working for Park Lane Healthcare 19 years ago working in accounts but since taking a break to have her three girls, is back in action as the Hospitality & Marketing Manager. It's a role that keeps her on her toes, but she wouldn't have it any other way!

    She makes sure the residents feel comfortable and welcome, supports the activities team with all sorts of fun events, and keeps everyone in the loop with the monthly newsletter and Facebook updates.

  • Male with very short grey hair, wearing a grey suit and lilac shirt and purple tie, smiling, looking at the camera

    Andrew Shepherd, Operations and Compliance Director

    Andrew studied law, working extensively for the Crown Prosecution Service in West Yorkshire before joining us. He obtained enormous experience in all aspects of law in a fast moving, high-pressure environment.

    His deep examination of the legal aspects of running care homes in an ever complex world, where health and safety issues, the Mental Capacity Act and numerous other critical issues are at the fore, have proved vital in delivering the correct decisions for Park Lane Healthcare.

  • Sandra Hustwick, Quality Director

    Sandra joined Park Lane Healthcare in March 2025 as Quality Director. She began her career in nursing before moving into the private care sector, where she progressed to senior leadership roles, including Regional Manager for several major care groups. Sandra brings with her a wealth of experience in delivering high-quality care, and we are delighted to welcome her to the team.